Frequently Asked Questions
Assets & Compatibility
What software do I need to use these assets?
Most of our templates and presets are built for Adobe After Effects and Premiere Pro. We also offer specialized assets for DaVinci Resolve and Adobe Photoshop. Check the "Software Requirements" section on each product page for specific version compatibility.
Are the templates easy to customize?
Yes! Every template is built with "Master Controllers" and organized project structures. You don't need to be an expert to change colors, text, or logos. Most assets also include a quick-start guide or video tutorial.
Do assets come with sound effects?
Many of our logo reveals and transitions include studio-grade SFX. Look for the "Sound Effects Included" badge on the product page to confirm if audio is part of the package.
Licensing & Usage
Can I use these for commercial client work?
Absolutely. Every standard purchase includes a Commercial License. You can use our assets in monetized YouTube videos, client projects, social media ads, and broadcast productions without attribution.
Can I resell the templates if I modify them?
No. You cannot resell, redistribute, or share the source project files (.aep, .prproj, .drp, etc.), even if they are modified. You are licensing the right to use them in your own creative video productions.
Orders & Delivery
How do I purchase and receive my downloads?
All our premium assets are available through Patreon. When you click "Download" or "Buy Now" on our shop, you will be redirected to our Patreon page to complete your purchase or join a tier. Once confirmed, you will receive immediate access to the download links directly through Patreon's platform.
What is your refund policy?
Due to the digital nature of our assets and the Patreon subscription model, we generally do not offer refunds once a file has been accessed or downloaded. If you encounter technical issues, please contact our support team for assistance.